Epiphan Lecture Recorder x2 Podręcznik Użytkownika Pobierz pdf (Strona 114)

Configuring Remote Support

110

Lecture Recorder x2 User Guide

Figure 71 Remote Support Configuration

Table 16 Remote Configuration Options

Enable Remote Support

Allow Epiphan Support to log into the Lecture

Recorder x2 with special access privileges to

troubleshoot problems.

Enable connection to

maintenance server

The Lecture Recorder x2 establishes an outgoing TCP

connection to the Epiphan maintenance server using

TCP port 30. Using this connection, the device sends

information to the Epiphan maintenance server and

Epiphan Support can use this connection to remotely

log into the device.

Server Address

The address of the Epiphan maintenance server. This

address is usually epiphany.epiphan.com. Only

change this address if required, and only if

recommended by Epiphan Support. For example, this

might be changed to a numeric IP address if the

Lecture Recorder x2 cannot connect to a DNS server.

Server Port

The Epiphan maintenance server’s port number.

You can enable and disable remote support and the connection to the maintenance

server independently.

The following table describes the results of different configurations:

1 2 ... 109 110 111 112 113 114 115 116 117 118 119 ... 140 141

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Epiphan Lecture Recorder x2 Podręcznik Użytkownika Strona 114